Nguyen Thi Anh Tuyet

Tuyet found the handbag on a passenger’s seat on March 17. Inside the handbag there was an iPhone 5, VND 212 million and USD 9,342 in cash. She then reported the case to Vietnam Airlines’ relevant agency to contact the owner.

In the evening, the same day, passenger L.A.T. received the lost property, expressing her deep thank to Ms. Tuyet for her good deed.

On their daily duty, VIAGS’s staffers have many times found lost luggage. Last year, staffers in VIAGS’s branches in Noi Bai, Da Nang and Tan Son Nhat found and returned more than VND 8 billion and 8,000 personal belongings to rightful owners.

Since the beginning of this year, nearly VND 2.7 billion and 2,700 personal belongings have been returned to property losing air travelers by VIAGS’s staffers.

Vietnam Airlines has commended and rewarded Ms. Tuyet and other staffers who found and returned lost property to the rightful owners. Ms. Tuyet has set a good example of Vietnam Airlines’ responsible and professional staffers.

Translated by Mai Huong