At the event, Nguyen Minh Ky, Head of the Vietnam E-commerce and Information Technology Agency under the Ministry of Industry and Trade, introduced trends of online trade related to new business models, online search, and clients from social network, among others.

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Digital marketing is challenging traditional methods. Photo for illustration: baophapluat.vn
He said digital marketing is challenging traditional methods, while posing legal issues to businesses in terms of patent dispute, tax and cyber-crimes.

At the forum, experts said many enterprises have yet to realize the importance of e-trade applications to their sales. 

According to the Ministry of Industry and Trade’s statistics, Vietnam has 52 million internet users and 35 million users of smart phones. Of both groups, 48 percent look for product information on line, while 27 percent use their phones to place purchase orders.

In 2015, e-commerce generated USD 4.08 billion in turnover with an average annual growth of between 25 and 30 percent.

Participating firms said they hope e-commerce will help them expand the market, cut time and cost, and improve their reputation perceived by customers.

Source: VNA