The debut of this AI assistant was made right after the entire country welcomed the moment of announcing the establishment of new provinces/cities, wards/communes nationwide.

According to Viettel, the AI assistant, which was researched and developed by Viettel itself, is completely free for everyone. With laptops, tablets and smartphones, people could easily look up information related to 34 newly-founded provinces and cities and 3,321 freshly-established communes and wards in a prompt and accurate manner.

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People can look up new administrative units on the website https://tracuuphuongxa.trolyao.org with support from Viettel's AI assitant.

Users can raise questions in the form of a conversation and the virtual assistant gives the answers with corresponding text sources. The AI assistant also provides a comprehensive handbook on new provincial and commune administrative units, including resolutions of the National Assembly Standing Committee on the organization of new administrative units.

In fact, there remain difficulties for the people to look up information related to the merger and arrangement of administrative units even it has been carefully prepared. Thus, the debut of Viettel’s AI assistant is helpful.

The AI assistant is built on the basis of a large Vietnamese language model developed by Viettel and other official documents, thereby providing information with high accuracy. Previously, Viettel successfully developed virtual legal assistant and virtual civil servant assistant.

Viettel’s latest AI product demonstrated the group’s commitment to making contribution to the nation’s digital transformation towards a transparent and effective public administration.  

Translated by Chung Anh