The aim of the NOC operation is to ensure safety of network infrastructure, smooth communication for customers during and after the typhoon, and effectively operate resources in response to the storm.

Viettel mobilizes personnel and technical equipment to put into operation the field NOCs.

Field NOCs are responsible for direct monitoring and operation in localities through Viettel engineers-developed software on disaster prevention and control, Metro network monitoring, and NetBI network indicator monitoring to provide action plans for technical staff. These systems help to shorten the time for warning and administration by three times.

Viettel has formed four teams giving direct leadership and support to Da Nang city, Quang Nam, Quang Ngai and Binh Dinh province to promptly respond to the typhoon.

Attentively, over 2,000 technicians of the Viettel Network Corporation and Viettel Construction Corporation stay ready to take information rescue mission. This is the largest number of personnel mobilized by Viettel at a time to cope with natural disasters.

Apart from personnel, equipment and other suppliers are also mobilized from neighboring provinces. Four mobile vehicles, 164 generators, 150,000 meters of fiber optic cable, 15,000 spools, and more than 1,200 km of subscriber cables are being transported to key areas. In addition, Viettel’s customer care system in typhoon-affected areas has increased by 30% to ensure communications for locals.

Viettel Group’s Vice General Director Dao Xuan Vu who has given direct leadership in localities said that the reinforcement of Viettel’s network infrastructure was paid due attention to before the typhoon. Standby lines for transmission networks, national backbone cables, and inter-provincial and inter-district cables have been prepared three times higher than normally to ensure the rescue work at a location for many times and smooth communications in any circumstances.

Currently, Viettel is in charge of ensuring information for the Front-line Steering Committee to respond to Typhoon Noru under the direction of the Ministry of Information and Communications.

Translated by Mai Huong