Good healthcare
Every year, Viettel provides healthcare for its staff at its expenses, four times higher than its peers. Additionally, its healthcare system with competent medical personnel takes good care of all staff members and take seriously-ill staff members to large modern hospitals for further treatment.
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Viettel's staff are encouraged and supported to improve their knowledge. |
Every working day, Viettel’s staff have 15 minutes of happy time taking rest and doing exercise to avoid work-related stress. The company also provides financial support for its branches and subsidiaries to hold two happy events every year to promote their solidarity, connections and working culture.
Viettel has also arranged a reserved healthcare section at Central Military Hospital 108 for its staff’s family members.
Financial support
Viettel has reached an agreement with the Military Commercial Joint-Stock Bank (MB) to support its staff when they need loans. Accordingly, when Viettel’s staff members apply for loans from MB, they are guaranteed by the company and enjoy preferential loan interest rates. For those who have contributed importantly to Viettel, the company will pay 50% of the interest when they apply for housing loans.
On the Vietnam Family Day (June 28), all Viettel’s staff members can leave work one hour earlier. Before every Lunar New Year Festival (Tet), Viettel’s leaders send Tet gifts and greetings to families of all military officers, civilian officials and workers of the company.
As Viettel’s staff often work far from their families, the company has established a healthcare hotline to support their ill relatives. It also pays the costs of first medical aid and initial medical checkups for them.
Encouragement and support for improving knowledge
Viettel has a policy to pay 100% salaries or wages and provide support for its potential staff members when they are enrolled in training courses at home or overseas.
In 2016, the Viettel Academy held the refresher course “Effective management of training activities” for 26 cadres working at the academy and training sections of its branches. The course helped them have better insights into several basic training concepts, such as efficient training, training requiring analysis, information collection and analysis, post-training applications, training impact assessment, and management of trained resources.
According to Deputy Director of the Viettel Academy Bui Ngoc Diep, training managers of Viettel’s affiliates had performed their work relying mainly on their instincts and experiences. The course equipped training managers with basic knowledge and skills of training management so that they could have right perceptions and methods and so work more effectively.
He also said that the academy would open other courses to improve the abilities of training managers of the company.
Fair recognition and reward
The company has an appropriate policy to recognize and reward its staff members who have had good performances and good ideas at work. A number of workers have been awarded hundreds of millions of Vietnam dongs for their good initiatives or technical improvements. Those who have had excellent yearly working performances can also receive an award of up to VND 100 million. The awardees can vary from leaders of the company and branches to normal workers, cooks and collaborators of the company.
In the company’s working culture, neither age nor experience are of primary importance. In other words, young talented people have opportunities to develop their careers at the company. In fact, a number of military officers and civilian officials were promoted to branch-level leaders in their thirties after they had performed excellently in their work or had had good ideas ultimately benefiting the company.
Other benefits
Although Viettel is a military-run company, there are a large number of civilian officials and workers. But all of its staff members, whether military people or civilians, equally enjoy holidays around the year, including the founding anniversary of the Vietnam People’s Army (December 22).
They are all provided with medical insurance coverage and other policies similar to public workers.
Moreover, the company supports its branches and affiliates in organizing domestic and foreign tours for staff members, at least once a year.
All of these staff innovations, which Viettel has implemented and continues to do, aim to build a powerful industry and telecommunications company in Vietnam as well as reveal a strong international Vietnamese brand.
Translated by Thu Nguyen