From August 19, the biometric ticket authentication system using chip-based ID cards is officially operational at Hanoi Station. The system will later be integrated with the VNeID app, enabling passengers to verify tickets with electronic identification data without carrying physical ID cards.
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Biometric ticketing system deployed at Hanoi Railway Station |
Initial results during the trial period from August 1 to 10 show an average processing speed of 3–5 seconds per passenger, about 50% faster than QR code scanning, with a recognition rate of above 98%. Passenger surveys revealed 92% satisfaction, citing greater convenience.
The system reduces pressure on ticket inspectors, especially during peak hours, while enhancing safety, transparency, and efficiency for railway management. Once fully integrated with VNeID, the VRC aims to establish a nationwide and fully electronic ticket verification system.
The same day, the corporation also introduced the Hanoi Train, inspired by the historic gates of Thang Long – Hanoi. Its five carriages are named after the gates O Cau Den, O Quan Chuong, O Cau Giay, O Cho Dua, and O Dong Mac, recalling the capital’s thousand-year heritage.
The train features five double-decker seating carriages and two others designed for check-in experiences. Each carriage, seating 40–60 passengers, is fitted with panoramic windows and themed interiors. Passengers can enjoy traditional cultural performances such as quan ho, ca tru, cheo, and xam singing throughout the journey.
The Hanoi Train is expected to enter service in September 2025, contributing to the promotion of cultural tourism and reaffirming the VRC’s efforts to blend heritage preservation with modern innovation.
Source: VNA