According to its report, Viettel was the enterprise with the best business performance in the industry in the year and ensured stable income for its workers. The group reached VND 274 trillion (up 3.3%) in revenue, of which its profit was around VND 40.1 trillion, a 2.0% increase compared to the previous year. In the year, Viettel contributed around VND 32 trillion to the state budget.

Viettel presents tablets to needy students.

Last year, Viettel was valued at USD 6 trillion (up 3.4 per cent on-year) in the Brand Finance Global 500 2021 Ranking, ranking 325th in the world and 1st in Top 50 most valuable brands in Vietnam. It was honored as the business with the best working environment in the hardware development, infrastructure, and telecommunications sectors.

Regarding telecommunications, Viettel’s affiliates in Africa achieved a record growth of 37%, while its brand in Myanmar (Mytel) ranked first in terms of marketshare with 11.2 million subscribers.

In domestic market, Viettel continued to maintain its leading position as the best mobile service provider in the country. So far, its 5G coverage has been brought to 16 provinces and cities across the country with 150 base transceiver stations.

In terms of digital solutions, Viettel has applied various solutions and digital platforms to serving the Government’s management of pandemic prevention and control. In particular, its COVID-19 vaccination management platform with 31 million users has managed more than 88 million people with 130 million jabs and is the medical platform with the largest number of users. Its remote medical examination and treatment system (Telehealth) is still the largest remote medical examination and treatment solution, covering all district-level health centers in the country.

Viettel’s virtual assistant system Cyberbot, which uses the Vietnamese language processing technology, has been a top choice of local authorities to raise the quality of public administration services.

In addition, Viettel’s smart city model was honored with the World Communications Awards 2021 as the most effective and innovative in the world in 2021. So far, 30 cities and provinces have signed cooperation agreements with Viettel in applying technologies to building smart cities.

After 11 months of operation, the electronic toll collection system (known as ePass) developed by Viettel’s Vietnam Digital Transport Joint-stock Company (VDTC) has reached 1 million customers, raising the percentage of vehicles with automatic toll colletion cards in Vietnam from 25% to nearly 50%. The outcome is considered an initial step to build smart transportation, a prioritized sector in Viettel’s digital transformation process.

In 2021, Viettel launched its digital financial ecosystem called Viettel Money. With 300 functions, Viettel Money serves customers’ demand in money transfer, trading, savings, and digital investment, among others. Customers can use Viettel Money wherever there is cellphone signal of Viettel, even without Internet connection.

In terms of hi-tech industry, last year, the group successfully tested its 5G network, becoming the only mobile service provider in the world studying and developing 5G equipment to serve the country’s implementation of its digital transformation strategy.

International organizations also recognized Viettel as the technology enterprise with the highest number of applications and patents granted annually in Vietnam, of which nine inventions received patents in the U.S. Viettel was also recognized as the most influential Vietnamese enterprise in terms of innovation in 2021 in South Asia and Southeast Asia.

In the year, the military business also made positive changes in delivery, logistics, and e-commerce fields. In particular, Viettel helped more than 25,000 agricultural production households to sell their products on its e-commerce trading floor, contributing to realizing the national’s digital transformation in the agriculture sector. The group also transported more than 31,000 tons of supplies to pandemic-hit localities, helping the nation’s pandemic prevention and control efforts. 

Viettel considers 2022 a significant year, as it will create a foundation for the group to fulfill its development strategy in the 2021 - 2025 period. Therefore, this year, the group will strive to achieve its set growth targets and continue focusing on building digital infrastructure and digital platforms, completing the research and production of hi-tech products and putting them on the market.

Translated by Tran Hoai