Particularly, between August 30 and September 2, when the capital hosted a wide range of cultural and celebratory events, Hanoi authorities directed the operator to provide free rides. Nearly 690,000 passengers benefited from this policy, including more than 468,000 on Line 2A and over 217,000 on Line 3.1.
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Passengers at a station of Cat Linh - Ha Dong metro line |
On September 1 alone, Line 2A set a new record, carrying more than 165,000 passengers in a single day – the highest daily ridership since the line began operation. The milestone underlined the growing role of metro services in easing congestion and ensuring smooth traffic flows during major public events.
To spread the message of “Safety – Convenience – Environmental Friendliness,” Hanoi Metro worked with partners including Grab, VietABank, Coca-Cola, Banh Mi Pho, Bao Ngoc, and the Red Cross societies of Vietnam and Hanoi to organize supportive activities for passengers. From August 30 to September 2, nearly 40,000 bottles of water and more than 2,000 servings of bread and cakes were distributed free of charge.
While noting the positive results, the company also extended an apology to passengers for shortcomings during peak hours when demand surged, and pledged to continue improving service quality.
Hanoi Metro expressed its hope that more residents will choose the urban rail system as part of their daily travel, highlighting it as a safe, convenient, time-saving option that contributes to reducing traffic congestion, protecting the environment, and building a modern, civilized capital city.
Source: VNA