The service is expected to enhance competitiveness among the providers, while protecting customers’ interests. The move is a requirement for Vietnam to join the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP).

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The service will be initially applied to contracted subscribers as from the middle of this month and then to prepaid ones from early 2019.

According to statistics from the Ministry of Information and Communications (MIC), as of May 2018, Vietnam had about 124 million subscribers, including about 8 million postpaid ones.

The fee for MNP service is VND 120,000. It may be adjusted and will not be refunded unless the switching is unsuccessful due to technical problems.

Subscribers can switch their mobile network every 90 days. Switching procedures will take 45 days. However, all services that subscribers are using will be voided and they must register for these services, including 3G/4G data, from scratch.

Translated by Chung Anh