The 10 banks honoured as the most prestigious commercial banks in the country are Vietcombank, VietinBank, Techcombank, Military Bank, VPBank, ACB, BIDV, TPBank, VIB and AgriBank.

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Customers conduct banking transactions at a Vietcombank branch. The bank tops the list of the 10 most prestigious commercial banks in Vietnam in 2022. (Photo baochinhphu.vn)

Meanwhile, the list of the 10 most prestigious private joint-stock banks comprises Techcombank, VPBank, ACB, TPBank, VIB, HDBank, Sacombank, SHB, OCB and MSB.

The banks have been ranked based on three criteria: financial capacity shown on the latest financial statement, credibility on media evaluated by the Media Coding method, and stakeholder opinions collected in a survey in June.

The survey also showed that 48% of bank customers think the banking industry has been playing a leading role in the country's economic recovery, 77% think banks have been maintaining decent customer services, and 58.9% think banks have managed to adapt their products to the pandemic.

Regarding banking outlook, 63.6% of financial experts expect an industry-wide growth rate higher than last year, whereas 9.1% are cautious about the future. These figures reflect a substantial shift in expert sentiment since the pandemic, as nearly 77% were concerned about the banking downturn in 2020.

The optimistic experts also forecast that credit growth would top 14% in 2022, with retail credit remaining the driving force behind the growth. Likewise, deposits are expected to soar thanks to high-interest rates.

Regarding financial indicators, 54% of banks project Cost-to-Income ratios lower than last year. Amid post-pandemic mounting non-performing loans, 45.5% of banks plan to raise Provision for Risk, 36.4% keep the indicator unchanged, and the rest reduce the hand.

Additionally, 54.6% of banks underscore raising chartered capital as one of their major targets for 2022. It is also worth noting that over 90% will undertake digital transformation across the board, while the rest will embrace it partly.

Regarding credibility in media, a bank is recognized as "safe" when its positive-information-to-total-encoded-information ratio is at least 10 % higher than the ratio of negative information and recognized as "best" when the difference surpasses 20%.

The survey showed that 100% of banks had reached the "safe" level and 60.5% the "best" level, indicating that banks have been putting a lot of effort into media management.

Source: VNA