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 Vietnam Airlines. Photo for illustration

Vietnam Airlines recommends that customers:

- Buy tickets on its official website: www.vietnamairlines.com or only from authorized agencies to avoid fake or overcharged tickets. Detailed information can be found at Customer Support/Vietnam Branches on the website, Customer Care line 1900 1100, or the official Facebook page: www.facebook.com/VietnamAirlines.

- Carefully consider flight schedules. Multiple bookings at one time on different flights will be automatically cancelled.

- For domestic flights, arrive at the airport at least 2 hours before the estimated time of departure (ETD) to complete necessary check-in procedures. Vietnam Airlines counters will close 40 minutes before ETD.

- Use online check-in or kiosk check-in to save time and avoid overcrowded situations at airport counters.

Accordingly, Vietnam Airlines will apply these new procedures to 15 domestic routes, between cities with high demand including Hanoi, HCM City, Vinh, Can Tho, Da Nang, Hue, Pleiku, Nha Trang, and Dong Hoi.

Source: PAN/baodautu.vn

Translated by Lam Anh