March 03, 2017 | 22:07 (GMT+7)
Viettel Post: Great success thanks to a new way
PANO – 2017 will be the year for the military-run Viettel Post Joint Stock Corporation (Viettel Post) to boost modernization of its postal services. The modern system will help Viettel Post’s staff ease their manual labor so that they can pay more attention to caring and providing services for customers.
In 2017, 100 percent of the staff of Viettel Post will use smartphones to meet three targets, namely sales, customer care service, service quality supervision and staff evaluation. Viettel Post will automate technologies to the loading and unloading and goods-classification systems.
In 2016, the corporation’s revenue increased by 47% while the pre-tax profit grew nearly 72% compared to 2015. Last year, Viettel Post developed its system of post offices, creating a breakthrough in the development of its business. So far, Viettel Post has expanded its network to 713 districts, the largest working network of this kind.
A staff during his working hours
Checking customer information
Completing the preparations
Delivering goods to customers
At a store of Viettel Post
Viettel Post developed with criteria of fast, honest, smart and friendly manner.
Viettel Post wins trust of many customers
Translated by Hong Thanh