Under an agreement announced on March 31, DHL will store spare parts for all VinFast vehicle models in Europe at its Holtum facility in Born, the Netherlands, and manage all processes, including import procedures, packaging, distribution, and delivery. In urgent cases, parts can be delivered within 24 hours.
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Under the new partnership, VinFast and DHL can deliver spare parts within 24 hours in urgent cases. (Photo: Bnews) |
Le Thi Thu Trang, CEO of VinFast Europe, stated that VinFast is honored to welcome DHL to its network of esteemed partners in Europe.
With VinFast’s strong commitment and DHL’s extensive experience, this partnership will help address common challenges faced by many automakers, she said, adding that by implementing a comprehensive solution package, VinFast aim to optimize its spare parts supply chain, thus providing consumers with excellent experiences and services.
Etienne Kennis, business development manager of DHL for the Benelux region, said the firm is honored to partner with VinFast and contribute to its growth in Europe by providing reliable warehousing and transport solutions.
Besides its expansion in Europe with an increasingly diverse product lineup, VinFast remains committed to its business philosophy of putting customers at the center.
DHL's global expertise and capability are key factors that help it become VinFast's logistics partner in Europe. This collaboration also supports VinFast’s future expansion plans in the market. The two sides are actively exploring potential locations to best serve demand in new markets.
In addition to its main distribution center in Holtum, DHL also stores all batteries and components for VinFast VF 6 and VF 8 models in the Czech Republic, ensuring readiness to serve VinFast dealers in France, Germany, and the Netherlands.
Source: VNA